Ever need help on your computer and you call a friend who tries to not only understand the problem, but then try to walk you through the fix? He starts talking in a language you cannot understand. I think of the quote from the movie Zoom, “I speak Greek, not Geek.” Wouldn’t love it if your tech friend could be right there with you? If you are using a PC with Windows than you already have the answer right in front of you. This of course given that you do have internet connectivity. Windows has a feature called Remote Assistance and this links explains how-to use to get immediate help.
If you are using Windows XP click here for help.
If you are using Windows Vista click here for help.